Support Policy
Last Updated: December 2025
1. Support Hours
- Monday to Saturday
- 10:00 AM – 7:00 PM
2. Support Channels
- WhatsApp Support
- Email Support
- Facebook & Instagram Messenger
3. Response Time
- WhatsApp queries: 1–6 hours
- Email queries: 24 hours
- Social media messages: Same day response
4. Support Includes
- Order status inquiries
- Product guidance
- Warranty & care instructions
- Return/exchange processing
- Complaint resolution
5. Support Limitations
Support cannot help with:
- Product misuse or mishandling issues
- Damage caused by water, fire, or chemicals
- Wear & tear due to regular usage
Last Updated: December 2025
Contact Us: WhatsApp +92 311 6155052
Contacts
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Address
102-D CCA-2, Phase-6 DHA, Lahore
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Phone
03116155051-52
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Email
My Account
Seller Zone
-
Become A Seller Apply Now
- Login to Seller Panel
-
Address
102-D CCA-2, Phase-6 DHA, Lahore
-
Phone
03116155051-52
-
Email
-
Become A Seller Apply Now
- Login to Seller Panel
